Customer Service

Wholesale Process

1. Once we receive your email, we'll send you a quotation with best price for your review.

2. Then you can kindly let us know the items and the quantity of each item you want to order. We'll send a PI(Profroma Invoice) to you with the total amount of the products, shipping fee, and handling fee, required by PayPal.
3. If you are ok with the PI, you can pay via PayPal, Bank wire(T.T), or Western Union. For small amount orders, we suggest you do the payment via PayPal since it's the fastest way to pay. For big amount orders, you are suggested to pay via T/T as it may save you a considerable amount of hanlding fee.
4. Once we got your payment, we will process your order immediately. Generally small amount orders can be shipped in 1-2 business days while big amount orders require 2 more business days for processing.
5. Order shipment arranged. Genreally we choose DHL or UPS to ship your pacakges as they are not only cheap, but also fast. Then you'll receive a tracking number once we got one from the carrier men.